Pause WiFi on individual devices or a group. There are a range of filters to choose from to block content and usage. Email; Billing. . The BT Parental Controls don't serve my needs - I want to completely restrict internet access - not just some. 1. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. Plug one end of the ethernet cable into the yellow ethernet port in the back of the TV box. YouÕve got smart dual-band wireless The BT Home Hub 5 uses Smart Wireless to connect to the best signal on either the 2. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. 254 into a web browser, or simply click on our link. . Yes BT Home Hub 3. If you're logged into the app with a BT ID that has account holder status you can manage the Wifi controls on a Smart Hub 2 by following the below steps. YouTube or site related to alcohol) my access is blocked with the message “site has been blocked by BT Parental Controls because the account holder has Light filters on”. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. There are a range of filters to choose from to block. However, if you don't have one, you can still use Content Controls, but you must make sure you’re using BT DNS settings. Hi, I am unable to turn on the built in BT Parental Controls because they are "unavailable" it has been months since this problem first occurred and the issue of unavailable parental controls still persists. Double bubble with this post as I have both an issue with my broadband contract and parental controls, but could only choose one category. I want to get some semblance of parental control over internet usage by my 10 year old twins who are breaking up for 8 weeks and are completely screen addicted . 1. From the app, click More then select Your wi-fi network. 4. Bolt-ons. My Smarthub keeps adding additional Mac addresses into the Access control page and then turning off all devices connected on wifi. To find out how to use it, just click on the dropdown for your Hub. I simply cannot believe this - I have also just switched to EE and to find ZERO parental controls at ISP or router level. (9,015) $59. Once activated, you will then be able to change your filter level to. Now we are being offered a new router by BT (presumably the latest. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. I've tried rebooting the smart hub and trying in a different browser but there's no change. TV accepts this on manual, but still fails at gateway (tried 192. Works when using your BT ID on UK BT Wi-fi hotspots. I have turned on and off my smart hub and also reset it several times over the months sinc. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. Locked Out: BT Parental Controls can restrict access to certain sites at set times of day. Thanks will do. . Home network (24 pages) Switch BT Home Hub Quick Start Manual. Go to your Netflix player – if it’s a smart TV for instance you should have a “network setup” page or similar (you may need to consult the manual there) 6. 65% of young people aged 11-16 are in favour of the. Email; Billing. You need to change this to “Manual”. The parental controls set for your Smart Hub 2 will also apply for your Hybrid Connect. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. Make sure to keep having regular conversations about their online lives to stay on top of any issues that come up. BT Employee. TV Content including BT Sport. Unfortunately there is. 1. Do I need to g. You can get BT Parental Controls by accessing them through your My BT account. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Tab across to profile > Settings. You have been temporarily locked out. For example, you can control your children's internet use when you're not about. It will also restore the web-based management settings to their default values. Pay nothing until Spring 2024. 5. This is actually faster for the console. TV & Broadband. Type 192. . or call 08454 123 662 from any other device. You can change it at any time. Presumably this is BTs idea of a 'fix' to an underlying firmware bug which prevented access controls being saved. Tap the wheel icon in the upper lefthand corner to open the device’s settings. Re: Smart Hub 2 - control wifi access open to abuse. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows. If you have FTTC, then you will need a VDSL modem/router. Broadband. BT Smart hub 2 parental controls. Post crossed with post. Yes BT Smart Hub 2. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. . Coverage checker. Deco M9 Plus connects and controls all your smart home devices as a hub, no need for additional hub. You can adjust these settings in the mobile section of MyBT. • BT Hub/SmartHubs 4, 5 and 6 (Scheduling on SmartHub 6 models) • CenturyLink models. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. From reading all the Q’s about this on this forum and the B. Bills & Packages; BT Groups. Parental controls are just part of the way you can help keep your child safe online. From the app, click More then select Your wi-fi network. We regularly release software upgrades for our Hubs. Enter your BT hub admin password. . Parents can set filters that best suit their family’s needs from one of our 3 pre-defined filter levels – strict, moderate or light, or they can completely personalise the. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. e. indd 4 06/06/2017 11:48BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. There are three predefined filter levels (strict, moderate and light) available or you can customise your protection. Come on BT this is hardly responsible family friendly behaviour in the mi. Try messaging Darren for help. Compatible with Velop Whole Home Wi-Fi System, Parental Controls via Linksys App, Works with Alexa) Click For Price: TP-Link: AX5400:Combating that is one of the best uses of Xbox parental controls. which is BT infinity and using the now tv app on xbox or pc. BT Sport; Mobile Plusnet Mobile; Sim only deals. There are a range of filters to choose from to block content and usage. 11ac. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. Bolt-ons. Distinguished Sage Mark as New; Bookmark;. So I have now bought the excellent Asus RT-N66U. Just log in to. The default PIN is 1234. Hi @Abbasbot, welcome to the community and thanks for posting, you'll find access controls for your Smart Hub 2 in the My BT app. Everything is going great but I can't set up BT Parental Controls or Web Protect. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. With our Keep Connected Promise for Halo customers, we'll get you back online quickly if your broadband stops working. The default PIN is 1234. Then select Lock on the menu. Parental controls and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. We have gone from no sites being blocked even though the filter level was set at light, to now nearly all sites being blocked as it says we have strict filter level. . The Account Holder needs to set up and maintain this service. You would need to step up to more advanced routers. (Image credit: BT) BT has announced a new free update, called Wi-Fi Controls, that allows. 254 into the address bar (where you normally type the internet address; there’s no need for or just type the number directly into the address bar). Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. • Control your Kids internet access with touch of a button. ADSL/Copper broadband. This beefy mesh system offers multi-gig WAN and LAN ports and comes with basic parental controls, but you can subscribe to Netgear’s Smart Parental Controls if you require age-based web filters. Page 4 Aerial cable HDMI cable (not supplied) (connect to TV) BT Smart Hub Power supply cable (use power cable provided in box) Ethernet cable (connect your Hub to your TV Box) Page 5 Your remote Your remote uses Bluetooth to control. At this stage, you’ll be asked to enter your admin password. We’ll email or text you when your broadband is ready. Scroll down to and click on the Manage your extras button. licquorice. When I click the 'Activate' button I receive the 'Parental controls will be set up within 24 hours' message but this is not happening. I've put the BT Business hub back in situ and changed the DNS to the Open DNS numbers but i'm getting the same problem, it works on a normal tab. The latest firmware for the SmartHub 2 is: v0. Set up your BT Smart Hub 2 by following the instructions in the EE app. To manage your settings, you need to log on to your BT account online. BT BT include parental controls within their broadband package. You have been temporarily locked out. PArental controls: I changed a setting yesterday in bt parenatl controls and kids lost access to roblox. (21 pages) Switch BT Home Hub 5 Information And Troubleshooting Manual. My trying to setup parental controls to limit my kids computer & phone usage. Access control - Smart hub 2. It does have a "Pause All" feature, which will pause every device connected to the WHW network, but devices can't be excluded. It’s also important to consider installing anti-virus software and parental controls:HI, I recently upgraded to Fibre 300 and have the Smart-hub 2. I know you can get various parental control software for most devices but I. It's usually something we suggest as a last resort after you've restarted your device. Explain why you are setting parental controls; to keep them safe. These filters will. We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. When i log ontoHi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Reply. BT Complete Wi-Fi – Performance. If you delete your account – your settings will be lost. Please would someone post the fix in words as an answer to this. BT Parental Controls help keep your children safe online. Under General, tap Amazon Kids. BT Smart Hub 2. Payment PIN help. TV & Broadband. 254 in a web browser to open BT Hub Manager. . Whenever I try I get the message below with the option greyed out for Parental Controls. 35 BT Smart Controls | Support | Terms and Conditions | BT Smart Controls Version 1. Re: Replacing Smart Hub 2 with an Asus router. The Parental Controls are slightly different in that you need to click. BT Smart Hub and Ultrafast Smart Hub - switch on access controls. They are easily over come and are device specific. DarrenW sorted it out for me. You need to change both. Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. 4. Existing customer with a BT Hub. Parental Controls is free with your. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-B User Guide-SI v7 [2]. BT also offer the following functionality:Existing customer with a BT Hub. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. . I can still turn off Parental Controls by fully logging in etc, although the original feature worked well. Our app alerts you when there’s. 1 4 Welcome to BT Broadband 3732 BT Smart Hub-A User Guide-SI v6 [2]. Mobile. Assemble the power plug (by sliding the two parts together), connect the power cable and switch on at the socket. 0 Ratings. As was previously mentioned you don’t need to switch off the firewall you just need to switch off the 5ghz network on the Smarthub. 5. 254 into the address bar. There are a range of filters to choose from to block content and usage. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. 1. So, parental controls haven't worked since upgraded from copper to fibre and got a new Smart hub. while BT customers require a BT Smart Hub 2. Follow these easy steps to set up BT Parental Controls to block YouTube:BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. We regularly release software upgrades for our Hubs. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. . Options. i tried to change it back and it didn''t work. I am the account holder. If this works, restart all your devices and then connect them again. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. I've tried :BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Defeated Thank you for you input, appreciate it!A site is being blocked incorrectly by BT Parental Controls. on 11-05-2020 03:27 PM. BT is the only UK broadband provider to offer at least 100GB storage with all its new unlimited broadband packages. Unless of course you have the extra BT Complete Wif black disc, as that only works with the smart hub 2. I have tried changing the parental control settings on my online account and on the BT app but still nothing is blocked. Low on minutes, data or texts? Just add one of our bolt-ons. If you change your settings, you’ll need to restart your handset. If you have full fibre FTTP, you simply need a router. See I've forgotten my PIN Change your parental control settings. My online account says it's activ. Are you a business user? BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Simply log into My BT and navigate to the ‘TV and Sport’ section under ‘Your products’. Money. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. I have done so a number of tim. 1. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. BT Employee. 3MB/sec by a 10MB/sec margin, and its. Flexible and affordable sim only deals with no contract. Protects all devices (computers, laptops, tablets, iPads, mobile devices. Parental control apps are no use what so ever. In addition, a Smart Router typically offers better range than a Smart Hub and can be used with any Internet Service. Once activated, you will then be able to change your filter level to. I receive emails saying they are ac. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. Help & supportOperating Temperature: 0℃~40℃ (32℉ ~104℉) Storage Temperature: -40℃~70℃ (-40℉ ~158℉) Operating Humidity: 10%~90% non-condensing. Tap Echo & Alexa and select the device you want to enable controls on. Teenage son is still able to access sites blocked. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. My plusnet hub was working 10 days ago but I must admit I didn't check it was the other day when I swapped it for the BT business smart hub. This will give you access to the BT Home Hub’s settings screen. Coverage checker. It uses a mobile signal to connect your devices until we've fixed the fault. Free P&P and no upfront costs. There is likely a data mismatch on the system that puts the controls on your broadband and we'll be able to get a case raised to get that looked into. This network-based filter covers all internet-enabled devices connected via the BT Hub in the home – such as desktop computers, laptops, games consoles, smartphones and tablets. Parental control may not be able to completely block some APPs and web pages. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. 0 Ratings Reply. 1. Any changes in parental control settings results in email confirmation to BT account that settings have been changed - be it adding website to. Low on minutes, data or texts? Just add one of our bolt-ons. Re: BT Hub Blocking Access to a Website. I've seen this happen before when a Fibre upgrade has been delayed and it is due to a mismatch with our system records. And then risk losing the iPad completely. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. 08304-BT There’s no way to force the hub to update, but it should happen automatically at some point. However, after a power cut earlier this month (don't know if it was the cause of my issue or just a coincidence), now the app keeps clearing all the groups. Parental control apps are no use what so ever. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. There are a range of filters to choose from to block content and usage. FREE Broadband Extras: The stylish BT Smart Hub 2 with all fibre plans - The UK's most powerful wireless router (also enables you to pause/control individual device access to the internet - which I found to be very useful as a parent), BT Virus Protect with Norton Security - Safeguard up to 15 of your devices from viruses, phishing & other. Home phone including Digital Voice; BT Mobile; Email. Low on minutes, data or texts? Just add one of our bolt-ons. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. You’ll be asked if you want to Activate Parental Controls, select OK. You can change it at any time. 24 month contract. 27. To get the fastest possible speed with the new Hub: unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Help & supportI got BT Broadband set up last Tuesday. BT Parental Controls are not working having previously worked without issue in our house with our Smart Hub for the last couple of years. Hi folks. We upgraded from a BT hub 5 to a BT smart hub 6 and since then the parental controls don't seem to be working, not sure it this is just a coincidence. ft. Enter your admin password. . And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. BT Smart Hub Aerial cable (not supplied) HDMI cable 1 (connect to TV) Power supply cable (use power cable provided in box) 3 2A. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. Thanks NeilYou have had too many unsuccessful attempts to login. Smart Setup turned on/off (Smart Hub 2) Solved! Go to Solution. Your payment PIN can be used to. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. Help & supportThanks , will give that a try and report back. They were working fine before. Use your parental control PIN to control access to programmes with an age rating. I think the answer to this is going to be a big fat resounding, 'NO', but I'll ask anyway. On/off light control BT Smart Hub. Trouble is, I can't see. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. ThatÕs why we include BT Parental Controls free with all our broadband packages. Distinguished Sage Mark as New; Bookmark; Subscribe;. Flexible and affordable sim only deals with no contract. We don't recommend turning off your wireless as our Hubs can give you superfast connections with a wired and wireless connection at the same time. Help us improve our process for when you experience home Wi-Fi issues. It helps protect every device connected to your BT Hub, or when you connect to a BT Wi-fi hotspot using your BT ID. BT Broadband . Type 192. No BT Home Hub 5. Sign into your My BT account online. Scroll down to the ' My Extras' section and click Personalise your settings in the ' Parental Controls ' panel. Banda. BT’s parental controls offer tight restrictions on what your child can see online. Add devices using the add button and scan to locate the device (it must me on). Controls & Settings guide. You can change it at any time. BT Parental Controls help keep your children safe online. TV Content including BT Sport. Buy TNT Sports Box Office or Sky Sport Box Office events on BT TV; Authorise purchases from BT Player Its not possible to do that on the Smart Hub 2, you would need to use a different router which supports a MAC address "whitelist", so only approved MAC addresses can connect. We know that children, particularly. You can also select Settings from your remote control, Home Menu or with voice control. Everything is going great but I can't set up BT Parental Controls or Web Protect. Sites such as Google are defined as 'Search Engines' and are not blocked by BT Parental Controls. #1 parental controls for all your kids’ mobile devices. Trouble is, I can't see. 2. or call 150 from an EE device. . Simply follow the steps below. If you have our HD Add-On you can watch HD channels on both boxes and if you have purchased a film or TV box set from the BT TV Store you can watch on either box, but you will only be able to watch on one box at a time. Flexible and affordable sim only deals with no contract. Select Next. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. You may want to keep your Mini Hub plugged in to make. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. 3. BT Parental Controls help keep your children safe online. I'll bookmark this post and when I find out more information I will update this. BT Parental Controls Help to keep your family safe online by filtering inappropriate content. Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select Manage Settings under BT Parental Controls and choose the Set filter times tab. Scroll down to find the option for Manage Your Extras. There are a range of filters to choose from to block content and usage. The message will offer a choice on whether or not you would like to activate Parental Controls. The issue I'm having is tha. The more savvy visitors have worked through this, but to avoid anticipated stress when the main holiday season starts. BT Smart Hub Aerial cable (not supplied) Go straight to step 2 if you don’t have an aerial and are going to stream via the internet. For new box owners on BT Broadband usi. Select Customise for the Range extender SSID and modify the name. Learn how to get the best wi-fi performance at home >. . Please try after 15 minutes. g. If you are not able to acce. The ideal parental control companion. Having not used access controls on any of the Homehubs, I was going on information that other posters provided. . BT Smart Hub (088138) at great prices. But if you're having problems, you can try creating another wireless network by splitting your Hub's SSID. Parental Controls - suggestions how to delete? I am temporarily using BT Mini Hub (after telegraph pole knocked down outside bringing all the lines down, and will not be normal broadband service for several more weeks at least). The Account Holder needs to set up and maintain this service. Pack your Mini Hub with all cables and instructions into the original box. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. The new BT Business Smart Hub 3 we installed keeps enabling DHCP every time a firmware update is installed. Visitors to our holiday home (Infinity/HH4) have suddenly started reporting seeing a Pop-Up when connecting a new device to the Homehub4 asking whether they want Parental Controls. Click on the device from the list. On parental controls, I was testing something at the weekend and turned off BT Web Protect and BT Parental Controls in the BT App. Other notable elements are the Hub 4’s integrated parental controls, which allow you to cut off any device from your network at set times (such as children’s laptops after bed time) and WPA2. HI Josie. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. I also tried deleting parental controls (not just switching them off), waiting over 24 hours and then reactivating. My parental controls have not been working for the past 3+ months, ever since I requested an upgrade to Full Fibre. com, reset hub, phoned bt customer services, but nothing works. . Thanks Neil Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). This is so frustrating and can't be expected behaviour. See how to set up BT Parental Controls and which sites to block. The Hub Manager is where you can change or view your Hub’s settings. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to inactive. g. 254 in a web browser to open BT Hub Manager. Is a moderator able to help wi. Follow these easy steps to set up BT Parental Controls to block YouTube:Hi, I've spent about 1.